The Thinkspace platform allows customers to make their own personalized accounts for an easy and expedited experience using your website. The platform also allows for you, as the retailer, to look at these accounts and see who and how many people have been actively using the site. Below are instructions for how you can monitor your customer accounts.

  • Login to the admin of your site
  • Click on Users and then in the dropdown menu, click Users again.
  • This will bring you to a list of everyone who has signed up for an account on the site. Note that along the right side of the page, you will see a column for Staff Status. If the icon is red that means that account is tied to a customer, not an administrator. If the icon is green that means that this person is probably either from your store or from the Thinkspace team as the green denotes that they have access to make changes on the site.