Checking support ticket status

Modified on Tue, 20 Aug, 2019 at 2:40 AM

When creating a support ticket you should receive a number/ID associated with it. Please reference this when checking status.


To check the status of your ticket online, please head over to our Support area https://support.thinkspacehq.com/support/tickets


If you don't have a support account already, please create one under the email you used to submit your ticket. NOTE: this account is separate from your website account, this account is for support matters only at https://support.thinkspacehq.com


Please take a moment to situate yourself with our growing list of Solutions and Knowledge Base articles that may be helpful to answer your issue or question.

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