Frequently Asked Questions
The area of your website where you can make changes is called the admin. It is sometimes also referenced as the back-end, CMS, or Content Management System,...
Tue, 8 Jan, 2019 at 2:54 PM
Your monthly fee covers: hosting, SSL, SPAM filtering/blocking, backups, and ongoing feature enhancements to the platform. In addition, a large part of...
Tue, 10 Dec, 2019 at 1:47 PM
Thinkspace websites use your companies email addresses in many different locations, for many purposes. This article will show you where these location...
Fri, 14 Oct, 2016 at 11:06 AM
Unfortunately this is a real problem and it can be difficult and time consuming to correct. It can be egregious in the case where an offshore company does a...
Mon, 9 Jul, 2018 at 8:07 AM
You can find the dimensions of any image on a webpage by putting your pointer on the image and RIGHT CLICKING, then select "Inspect" from the cont...
Thu, 13 Dec, 2018 at 12:12 PM
Thinkspace has partnered with Jewelers Mutual Insurance Group to help protect your customers and their jewelry. Since 1913, Jewelers Mutual has been the onl...
Thu, 10 Jan, 2019 at 1:46 PM
You were just on your website and received a 500 error screen with an error code. What does this mean? This means the website encountered a specifi...
Tue, 20 Aug, 2019 at 2:20 AM
Need help with something on your website or running into an issue you could use a hand with? Please reach out to us, we're here for you and ready t...
Tue, 20 Aug, 2019 at 2:31 AM
When creating a support ticket you should receive a number/ID associated with it. Please reference this when checking status. To check the status of you...
Tue, 20 Aug, 2019 at 2:40 AM
Tis the season for editing your website! In this article you'll find a number of useful tips and links to articles that can help you prepare for the ho...
Sat, 16 Nov, 2019 at 3:26 AM