Frequently Asked Questions

I created a new page but it's not showing up on in my menu. Why?
Once you create a page, you need to add it to your menu manually if you want your customers to be able to navigate to it. Go into Content > Menu Item...
Thu, 16 Nov, 2017 at 10:51 AM
I am trying to add a file to the Media section, but it is not working. Why?
Chances are that you’re trying to upload a file that is not “allowed” or “recognized” by Wordpress. Accepted file formats are: jpg, jpeg, png, gif, mp3, mov...
Wed, 26 Jun, 2013 at 11:57 AM
How do I add/edit content to the sidebar?
All sidebar content is controlled by Widgets. Widgets are found under Appearance > Widgets.
Wed, 26 Jun, 2013 at 12:00 PM
Should I replace a media file or should I upload a new one?
If you replace the file, make sure you use the Replace Media tool (Media > Library > Hover over the file and choose Replace Media). If you were to jus...
Wed, 26 Jun, 2013 at 12:15 PM
What do the media attachments mean?
Media attachments means they are tied to a page.Typically they would have been uploaded to a specific page while content was being generated for that page. ...
Wed, 26 Jun, 2013 at 12:16 PM
Is it better to upload a PDF of doc?
PDFs are always better than docs. PDFs load faster and more more universally recognized on the average-user's computer.
Wed, 26 Jun, 2013 at 12:21 PM
What is the optimal size for an image?
To increase page load and decrease user frustration, the image should not be more than 800px in width. This means when you take a picture with your camera, ...
Wed, 26 Jun, 2013 at 12:23 PM
How do I save a widget for review/later use?
Widgets can be saved in the Inactive Widgets area, which is in the middle-bottom of the Widgets page.
Wed, 26 Jun, 2013 at 12:25 PM
What is the best widget to use?
This is not a simple answer, as our product is very robust, allowing you to do many different things. The best widget to use depends on what you're try...
Wed, 26 Jun, 2013 at 2:04 PM
How do I create a sidebar?
When you create a new page, you may have a plan for the sidebar. All sidebars are controlled by widgets, and the widgets live in what are called regions. Re...
Fri, 28 Jun, 2013 at 10:31 AM