Frequently Asked Questions
The area of your website where you can make changes is called the admin. It is sometimes also referenced as the back-end, CMS, or Content Management System,...
Fri, 1 May, 2020 at 12:56 PM
Your website is powered and hosted by Thinkspace, we provide the software, the capabilities, and the support to allow you to run your business while we take...
Tue, 24 Mar, 2020 at 12:48 AM
Thinkspace websites use your companies email addresses in many different locations, for many purposes. This article will show you where these location...
Fri, 14 Oct, 2016 at 11:06 AM
Unfortunately this is a real problem and it can be difficult and time consuming to correct. It can be egregious in the case where an offshore company does a...
Mon, 9 Jul, 2018 at 8:07 AM
You can find the dimensions of any image on a webpage by putting your pointer on the image and RIGHT CLICKING, then select "Inspect" from the cont...
Thu, 13 Dec, 2018 at 12:12 PM
Thinkspace has partnered with Jewelers Mutual Insurance Group to help protect your customers and their jewelry. Since 1913, Jewelers Mutual has been the onl...
Thu, 10 Jan, 2019 at 1:46 PM
You were just on your website and received a 500 error screen with an error code. What does this mean? This means the website encountered a specifi...
Tue, 20 Aug, 2019 at 2:20 AM
Need help with something on your website or running into an issue you could use a hand with? Please reach out to us, we're here for you and ready t...
Tue, 20 Aug, 2019 at 2:31 AM
When creating a support ticket you should receive a number/ID associated with it. Please reference this when checking status. To check the status of you...
Tue, 20 Aug, 2019 at 2:40 AM
Tis the season for editing your website! In this article you'll find a number of useful tips and links to articles that can help you prepare for the ho...
Sat, 16 Nov, 2019 at 3:26 AM